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Mechanism for Measuring the Level of Satisfaction of Beneficiaries with the Provision of E-Training Style Programs

Mharat Training improves its practices in providing electronic programs by following a clear mechanism to measure the level of satisfaction of beneficiaries represented in the following:

Target group (beneficiaries):

Axes through which the level of satisfaction will be measured:

  • Organizational: Administrative cooperation with the trainee and the trainer (from the time of registration to the implementation of the program).
  • Technical: The capabilities used in training for beneficiaries and technical and educational support service.
  • Training: Interaction from the trainer, training benefit and return from the program.
  • Training site: Building evaluation, halls evaluation, equipment used.

Measurement time and mechanism:

At the end of the training program, the electronic questionnaire is presented to the beneficiaries.

The results of measuring the level of satisfaction are used in:

Developing the e-learning process remotely.

Explanatory video for the evaluation process within the platform:

Video URL